If HTML mail is important to your business, then you should do what other businesses do. With or without his knowledge, the recipient may have his email client to reinterpret all of your HTML formatting or ignore it altogether. However, the recipient's email client has the final say. HTML markup codes may tell the recipient's email client how you would like the message to be displayed. The display of email is controlled by at recipient's end. If you want absolute assurance that your recipient will receive the message exactly as you end it, then convert the message to PDF with embedded fonts and send the PDF as an attachment. Like the people in Hell, however, you have no expectation of getting what you want. Wrong as in "Is it wrong of people in Hell to want ice water?" No, it is not wrong.
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